Payment Policy
Effective Date: January 14, 2025
Address: 5304 Waldrop Rd, Decatur, Georgia, United States
Phone Number: (678) 705-7786
Email: info@deskstore.click
Website: deskstore.click
At Desk Store, we are committed to providing a smooth and secure payment experience. Our Payment Policy outlines the payment methods available, the payment process, and how we ensure the security of your financial information.
1. Accepted Payment Methods
We offer a variety of payment methods to suit the preferences of our customers:
Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments made via credit or debit card are processed securely through trusted third-party payment processors.
PayPal: For customers who prefer using PayPal, we offer this as a payment option during the checkout process.
Bank Transfers: We also accept bank transfers for larger transactions. Please note that bank transfers may take additional time to process, and orders will not be shipped until payment has been confirmed.
Checks: Checks may be accepted on a case-by-case basis. If you choose to pay by check, please note that your order will be processed only after the check has cleared.
2. Payment Process
Once you complete your order on our website, you will be redirected to the payment page, where you can select your preferred payment method and enter the required details. After submitting the payment, you will be redirected to a secure page confirming your order.
Once the payment is successfully processed, you will receive an order confirmation email. If there are any issues with your payment (such as incorrect details or insufficient funds), we will contact you to resolve the issue.
3. Billing Address Verification
For security purposes, we require that the billing address provided during checkout matches the address on file with your payment provider. If the information does not match, the payment may be declined, or the transaction may be delayed. If necessary, we will reach out to verify your information.
4. Sales Tax
Sales tax will be applied to all applicable orders based on the shipping address. The amount will be automatically calculated and displayed during checkout before payment is processed.
5. Order Modifications and Cancellations
Once your payment has been processed and your order is confirmed, it generally cannot be modified or canceled. However, if you need to cancel or modify your order, please contact us immediately. If the order has not been shipped, we will do our best to accommodate your request.
If the order is canceled before shipment, you will receive a full refund. If the order has already been shipped, please refer to our Return and Refund Policy for further instructions.
6. Payment Security
We take your payment security seriously. All transactions on our website are processed through a secure, encrypted connection (SSL), and our payment processors adhere to the Payment Card Industry Data Security Standard (PCI DSS), ensuring your sensitive information remains protected.
7. Refunds
Refunds will be issued to the original payment method used. Please allow 5-10 business days for the refund to be reflected in your account, depending on your payment provider’s processing time.
8. Payment Issues
If you experience any issues with the payment process, such as a declined transaction or an error, please contact our customer service team at info@deskstore.click. We will assist you in resolving the issue as quickly as possible.